#23 of 65 Speciality lodging in Broadbeach based on Tripadvisor
George
United Kingdom,
February
2024
7.8/10
The hotel had spacious rooms with all the amenities we needed, but they appeared smaller than expected in the photos due to a faulty door handle. The service was wonderful, with smiling and accommodating staff. The location was very good, close to the beach, Pacific Fair, and many excellent eateries, though the apartment could have been in better condition. The dining experience was convenient with local focaccia bread. Overall, a place with great potential but needing some improvements.
Rooms
7.0
The rooms were very spacious, providing lots of space for the 7 of us.
Service
9.0
The service was wonderful with very helpful and accommodating staff, despite some issues like a check-in delay and room change.
Location
8.0
The location was good, with a short walk to major attractions, but the apartment cleanliness and condition could have been better.
Dining
8.0
The dining experience was convenient and included local focaccia bread without needing to travel elsewhere.
Facilities
7.0
The facilities could do with a slight facelift to match the potential of the place.
John
United Kingdom,
December
2023
7.2/10
The location of the hotel is superb, close to shopping areas and public transport. The rooms, while clean, are showing signs of wear and could benefit from some maintenance. The service was hospitable, but improvements could be made regarding follow-up. The dining options are convenient without needing to travel far. Overall, a decent stay with good value for money.
Rooms
7.0
The rooms are clean but showing signs of wear, with stained carpets and scratched walls.
Service
6.0
The staff were hospitable but could improve on follow-up services.
Location
8.0
The hotel is near large shopping areas and public transport, making it convenient for exploring.
Dining
8.0
The dining options are convenient, allowing guests to enjoy light salads without having to venture far.
Facilities
7.0
Basic facilities are available, providing a comfortable stay for guests.
Mark
United Kingdom,
June
2023
8.4/10
The hotel offers very spacious rooms with a sensational view to the hinterland, but some maintenance issues like marks on the walls and a noisy lift on the 20th floor. The service was overall friendly and helpful. The location is excellent, close to Pacific Fair shopping center and the beach, though some noise from the TV remotes. The dining included option is convenient, allowing you to enjoy homemade soup without traveling elsewhere.
Rooms
7.0
The rooms were very spacious and had a sensational view to the hinterland, but they require a fresh paint due to many marks on the walls.
Service
9.0
The service was very friendly and helpful, but could be even more welcoming.
Location
10.0
The location is fantastic, close to Pacific Fair shopping center and the beach. It's in a quiet area but just a 5-minute walk to restaurants.
Dining
8.0
The included dining option was convenient, offering a homemade soup without the need to go elsewhere.
Facilities
8.0
The hotel facilities were good overall.
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